Leads Order
Terms of Service

Last Updated 01/01/2024

You authorize Razor Ridge Leads LLC or one or more of its affiliates (the
“Company”) to charge my credit card in full for any Leads purchased at the costs outlined above. The
name and personal information provided above is true and correct. In the event of a dispute, requests
must be submitted in writing with all Order documentation according to the policies established by the
credit card issuer. The Company requires payment in full at the time Leads are ordered.

Billing & Refund Policy: Due to the nature of this data, all sales are final and non-refundable. By
submitting Your Order and payment information You are entering into a binding purchase contract.
You agree to pay the Company in full. Leads are sold without warranties or guarantees. The initial term
of the agreement to purchase Leads begins on the date of your first Order and initial payment has been
received. The agreement continues on a week-to-week basis and the credit card provided will be
charged in full for the Leads ordered, on a weekly basis, unless You cancel, suspend, or modify an Order
as described below in these Terms of Service.

Interpretation
Capitalized words have the meanings set forth below. The following definitions shall have the same
meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:
Affiliate means an entity that controls, is controlled by or is under common control with a party, where
“control” means ownership of 50% or more of the shares, equity interest or other securities entitled to
vote for election of directors or other managing authority.
Account means a unique account created for You to access our Service or parts of our Service.
Country refers to United States
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Razor
Ridge Leads LLC, Greer, SC 29650.
Device means any device that can access the Service such as a computer, a cellphone or a digital
tablet.
Feedback means feedback, innovations or suggestions sent by You regarding the attributes,
performance or features of the Service.
Leads refer to the digital insurance leads You may Order via the Service.
Orders mean a request by You to Order Leads from Us.
Service refers to the Website where You may submit Orders, as well as the service of sourcing and
providing You with the Leads You Order.
Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire
agreement between You and the Company regarding the use of the Service.

Website refers to https://www.razorridge.com and any derivative of buy.razorridge.com/agency name
You means the individual accessing or using the Service, or the company, or other legal entity on behalf
of which such individual is accessing or using the Service, as applicable.

Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates
between You and the Company. These Terms and Conditions set out the rights and obligations of all
users regarding the use of the Service. Your access to and use of the Service is conditioned on Your
acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to
all visitors, users and others who access or use the Service. By accessing or using the Service You agree
to be bound by these Terms and Conditions. If You disagree with any part of these Terms and
Conditions then You may not access the Service. You represent that You are over the age of 18. The
Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with
the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the
collection, use and disclosure of Your personal information when You use the Service and tells You
about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before
using Our Service.

Placing Orders for Leads
By placing an Order for Leads through the Service, You warrant that You are legally capable of entering
into binding contracts. The rate, process and other terms related to how we fulfill an Order will be
determined in our sole discretion.

Delivery of Leads
Leads will be deemed delivered when they are made available through the Service and You will be
responsible for payment in full of all Leads delivered regardless of whether you have access to the
Service or you are otherwise unavailable to utilize the Leads.

Your Information
If You wish to place an Order for Leads, You may be asked to supply certain information relevant to Your
Order including, without limitation, Your name, Your email, Your phone number, Your credit card
number, the expiration date of Your credit card, and Your billing address.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other
payment method(s) in connection with any Order; and that (ii) the information You supply to us is true,
correct, and complete.

By submitting such information, You grant us the right to provide the information to payment
processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation, Suspension and Modification
We reserve the right to refuse, cancel, suspend, modify or fulfill in whole or in part any Order at any time
in our sole discretion for any reason, including but not limited to:
· Leads availability
· Errors in the description or prices for Leads
· Errors in Your Order
· Fraud or unauthorized or illegal transactions

You may cancel an Order at any time and such cancellation will take effect during the subsequent
weekly billing cycle. If You cancel an Order, You will remain obligated to receive and pay for the Leads
applicable to that Order during any weekly billing cycle prior to the effectiveness of such cancellation.
You may cancel an Order via the Website.

You may also suspend an Order at any time and such suspension will take effect during the subsequent
weekly billing cycle. If You suspend an Order, You will remain obligated to receive and pay for the
Leads applicable to that Order during any weekly billing cycle prior to the effectiveness of such
suspension. A suspension will be effective for one weekly billing cycle and Your Order will automatically
be reactivated if You do not cancel or suspend the Order for subsequent weekly billing cycles. You may
suspend an Order via the Website.

You may also modify an Order at any time and such modification will take effect during the subsequent
weekly billing cycle. If You modify an Order, You will remain obligated to receive and pay for the Leads
applicable to that Order during any weekly billing cycle prior to the effectiveness of such modification.
A modification will be effective for each subsequent weekly billing cycle. You may modify an Order via
the Website.

Availability, Errors, and Inaccuracies
We are constantly updating Our offerings of Leads on the Service. The Leads available on Our Service
may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating
information regarding the Leads available on the Service.

We cannot and do not guarantee the accuracy or completeness of any information, including prices,
images, specifications, availability, and services. We reserve the right to change or update information
and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.

Payments
Orders must be paid in full in advance. All Orders renew weekly and are subject to reoccurring weekly
payments in advanced unless cancelled, suspended or modified by You. Payment can be made

through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American
Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your
card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-
delivery of Your Order.

Refunds
We will use commercially reasonable efforts to fulfill all Orders within a week. To the extent any portion
of an Order is unfulfilled after 30 days, You may request a refund for the unfulfilled portion.

Credit Card Chargebacks

Any attempt to file a chargeback with by the agent through their credit card company, bank or financial institution will result in fines, a lifetime ban from buying Razor Ridge Leads, a forfeit of any outstanding lead orders, and collections or other legal actions.

Fee for filling a chargeback regard;ess of issuing cards findings - $100 per chargeback + the original lead purchase amount + $300 for legal processing + life time ban from buying Razor Ridge Leads directly from RR or any of its affiliates.

Razor Ridge Leads reserves the rights to send each chargeback to a collections agency and file for judgement.

Lead Credits

Lead credits prior to any lead credit decisions all lead credits will be verified by Razor Ridge by calling the leads to verify agent reasoning for lead credit requests.

Razor Ridge has 15 days to verify and render its lead credit decision.

All lead credit decisions are final.

1. The phone number is disconnected (lead must be less than 90 days old).

2. The lead lives in the wrong state or a state that was not on the lead order when the lead was created and delivered. Verified through IP time stamps inside Razor Ridge lead delivery systems. Proof will be supplied to agents upon request by emailing support@razorridge.com.

3. The lead is older than 84.5 years old.

4. General Life Training leads do NOT qualify for lead replacements. 

5. Lead types that qualify for lead replacement request are the following, General Life Social Mix, General Life Google Search, Annuity Training Leads, Annuity Leads, IUL Google Search Leads, and Google Search leads.

6. Any lead replacement request will require a lead replacement form to be completed (one lead per request). https://form.jotform.com/233174832681055

Language

All Razor Ridge Leads are generated using American English. Our video ads, contextual ads, landing pages, lead forms, SMS verification and follow up sequence are all in American English unless otherwise specified prior to purchase.

User Accounts
When You create an Account with Us, You must provide Us information that is accurate, complete, and
current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate
termination of Your Account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any
activities or actions under Your password. You agree not to disclose Your password to any third party.
You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of
Your Account.

You may not use as a username the name of another person or entity or that is not lawfully available for
use, a name or trademark that is subject to any rights of another person or entity other than You
without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Restrictions on Use
You are strictly prohibited from, and You agree not to, contribute to the creation or management, in
whole or in part, of any software or systems which reverse engineer, replicate or are otherwise designed
to reproduce the Service. You will use the Service and Leads only in strict compliance with all applicable
laws, regulations and ordinances. Depending on certain factors, Leads you purchase through the
Service may be subject to certain discounts of which You may or may not be aware.

These discounts are personal to You.

You may use Leads purchased through the Service solely for your personal use and
you may not transfer any Leads to any other person or entity. In the event that an insurance
application is submitted, with respect to a Lead You purchased through the Service, by someone other
than You, You may be charged an additional amount to recoup the discounts that were applied to such
Lead, You may be disqualified from receiving discounts in the future and/or you may be denied the
ability to purchase Leads in the future.

Intellectual Property
The Service and its original content, features and functionality are and will remain the exclusive
property of the Company and its licensors. The Service is protected by copyright, trademark, and other
laws of both the Country and foreign countries. Our trademarks and trade dress may not be used in
connection with any product or service without the prior written consent of the Company.

Your Feedback to Us
You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such
assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable,
royalty free, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and
exploit such Feedback without restriction.

Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by
the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or
practices of any third party web sites or services. You further acknowledge and agree that the Company
shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be
caused by or in connection with the use of or reliance on any such content, goods or services available
on or through any such web sites or services.
We strongly advise You to read the terms and conditions and privacy policies of any third-party web
sites or services that You visit.

Termination
We may terminate or suspend Your Account immediately, without prior notice or liability, for any
reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your
Account, You may simply discontinue using the Service.
Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its
suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be
limited to the amount actually paid by You through the Service or $100 USD if You haven't purchased
any Leads through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company be liable for any
special, incidental, indirect, or consequential damages whatsoever (including, but not limited to,
damages for loss of profits, loss of data or other information, for business interruption, for personal
injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service,
third-party software and/or third-party hardware used with the Service, or otherwise in connection with
any provision of this Terms), even if the Company has been advised of the possibility of such damages
and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or
consequential damages, which means that some of the above limitations may not apply. In these
states, each party's liability will be limited to the greatest extent permitted by law.
"AS IS" and "AS AVAILABLE" Disclaimer
The Service and all Leads You purchase through the Service are provided to You "AS IS" and "AS
AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent
permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its
and their respective licensors and service providers, expressly disclaims all warranties, whether express,
implied, statutory or otherwise, with respect to the Service and the Leads You purchase through the
Service, including all implied warranties of merchantability, fitness for a particular purpose, title and
non-infringement, and warranties that may arise out of course of dealing, course of performance, usage
or trade practice. Without limitation to the foregoing, the Company provides no warranty or
undertaking, and makes no representation of any kind that the Service or the Leads You purchase
through the Service will meet Your requirements, achieve any intended results, be compatible or work
with any particular software, applications, systems or services, operate without interruption, meet any
performance or reliability standards or be error free or that any errors or defects can or will be corrected.
Without limiting the foregoing, the Company makes no representation or warranty of any kind, express
or implied: (i) as to the operation or availability of the Service, or the information, content, and materials
thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or
currency of any information or content provided through the Service; (iv) that the Service, the content,
or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms,
malware, timebombs or other harmful components; or (v) that any Leads You purchase through the
Service will result in any sales of insurance or any other products.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable
statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to

You. But in such a case the exclusions and limitations set forth in this section shall be applied to the
greatest extent enforceable under applicable law.
Governing Law
The laws of the State of South Carolina, excluding its conflicts of law rules, shall govern this Terms and
Your use of the Service. Your use of the Service may also be subject to other local, state, national, or
international laws.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute
informally by contacting the Company.  In the event of any legal action to enforce or interpret this Lead
Order Contract, the sole and exclusive venue shall be a Clement F. Haynsworth Jr. Federal Building located in Greenville, Greenville County, South Carolina and the parties hereto agree to
and do hereby submit to the jurisdiction of such courts. Furthermore, the parties specifically agree to
waive any and all rights to request that an action be transferred for adjudication to another court, city or
county.
Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed
and interpreted to accomplish the objectives of such provision to the greatest extent possible under
applicable law and the remaining provisions will continue in full force and effect.
Waiver
Except as provided herein, the failure to exercise a right or to require performance of an obligation
under these Terms shall not effect a party's ability to exercise such right or require such performance at
any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
Changes to These Terms and Conditions
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. By continuing
to access or use Our Service after those revisions become effective, You agree to be bound by the
revised terms. If You do not agree to the new terms, in whole or in part, please stop using the Website
and the Service.
Contact Us
If You have any questions about these Terms and Conditions, You can contact us:
·         By email: support@razorridge.com